Why Novation?

The vision behind creating Novation Title is to create an environment that is completely different for the people. For the consumers, the clients and the employees. Title insurance is the same coverage for the most part and where we can be a difference is by creating an extraordinary experience for everyone.

We value the team concept, we understand that we are not here as individuals but are here as a group and as one. It is important that you know we are committed to your team and we are in this together. We have coaching within our company to where we collectively strive to get better each and every day. We are creators of possibilities and people of integrity. We celebrate diversity and achievement and want to inspire around us.

Our mission as a company is “We provide an extraordinary experience for our clients. We understand we protect one of the most important investments in people’s lives.”

If you’d like to have an impact like this for your business, it is the very reason why we should meet.

Services We Provide


We are the neutral party between consumers who purchase, sale or refinance a property and everyone else throughout the transaction. We explain all of necessary documents at the time of signing.


We have the fiduciary duty to the transaction so we collect and disburse most funds that are a part of the transaction. Including your down payment, cash to close, sale proceeds and at times earnest money.

Title Insurance

We provide a title insurance policy. We protect real estate owners and lenders against any property loss or damage they might experience because of liens, encumbrances or defects in the title to the property.

Our People

Nuria Martindale
Nuria MartindaleOwner
Nuria has been in the Title and Escrow business for over 9 years. Nuria came to this country when she was 11 years old and learned a new culture and language. Her family comes from Spain and Mexico and she feels grateful to have an understanding of three different cultures and feels a connection to all of them. She feels her purpose in life is to develop, inspire and empower our world. She loves to read, evolve and learn! The reason for creating Novation Title for her was all about redefining the experience for people including employees of this company through her strong leadership. Being a Millennial, Nuria feels she can create a completely different company in a non-traditional way. Nuria loves art, running, yoga and spending time developing and coaching people.
Spencer Steed
Spencer SteedEscrow Officer
Spencer was born in Ogden Utah, but has lived in Salt Lake for a few years. He has a passion for riding motorcycles and spending time with his wife. He got into the business because his father was in lending for many years. Spencer originated loans on and off for 10 years and decided to make a change into the title industry because of a great opportunity to work for the Martindale Team. Spencer is such an important asset to our company because he is always so eager to help, he’s motivated, coachable and everyone loves to be around him. Because of his strong background with loan origination, he has knowledge and answers to many questions that have come up on the closing table. Spencer is a part of the Martindale Team at Novation Title and he’s one to go above and beyond.
Heidi Leffler
Heidi LefflerSenior Escrow Assistant
Heidi has been in the title business for over 9 years. She has been working with Nuria for over 2 years and her calm personality is a great balance for everyone. She is quick to step in to make sure our clients are receiving excellent customer service. Her attention to detail and fast response time is something so needed for the experience we are creating. She loves spending time with her family and going camping. Heidi is a very loyal person, good listener and has a dry sense of humor that brings our office many laughs and takes us by surprises. Our clients love Heidi and so do we!
Stephanie Abbott
Stephanie AbbottReceptionist/Escrow Assistant
Stephanie has a gift of natural charisma. She is a person who represents our company very well. Her energy is genuinely caring and her big smile MAKES you smile, it’s addictive. Stephanie is from Cali, Colombia and moved to Utah when she was 10 years old. She started this job because she has always loved excellent customer service and understanding client’s needs, in fact, she has been giving top level service for over 6 years which results in life time connections with people. The thought of meeting new people and being the first impression of a company seemed fun to her and she has yet to change her mind. Stephanie has been with us for a little over a year and we have no doubt she will continue to grow and be a part of our Novation family. Stephanie’s hobbies are hiking, spending time with her boyfriend, art, music and enjoys learning about different practices such as yoga and reiki. She is a ray of sunshine around her and everyone she is.
Joe Cespedes
Joe CespedesEscrow Officer
I was raised in San Diego and I have been living in Utah since 2001. I have been married for twelve years and I have two very active boys. When I am not at my children’s baseball or soccer games I like to be enjoying the beautiful outdoors. I began my escrow career in 2003 and I have been a licensed escrow officer since 2005. I have a vast knowledge of the title industry and the ability to customize my services to my client’s needs making me a highly effective closer. My calming personality is ideal for handling today’s stressful real estate climate. I am also bilingual which allows me to assist our Spanish speaking clients with their escrow needs professionally and efficiently. My goal is to make real estate transactions easy for all parties involved and my commitment to proactive problem solving and attention to detail keeps my closings moving smoothly.
Shannon Haacke
Shannon HaackeFunder/Administrative Assistant
Shannon is extremely proactive at her job and super detail oriented. She loves spreadsheets and organizing! Shannon has a strong background in managing offices at a district level. Her passion for loving where she works is extremely important for her as we are together for many hours of the day. She has many strengths but some include, incorporating practices to streamline processes and procedures, improving customer service, sales and workflow. She jointed Novation Title because she wanted a challenge and has always wanted to work in the real estate industry. She loves to spend time with her husband and one of her goals is to travel more. She is very honest, kind, hardworking, and she loves to help others. We have a gem!
Annie Richards
Annie RichardsEscrow Assistant
Annie has over 2.5 years of title and escrow background. She gives excellent customer service to our clients and her understanding different or challenging situations is very impressing. She is very coachable and enjoys this industry because although it can be a challenge, it is fun for her! She brings great ideas on how to streamline our system and make our processing better and is a master at clearing files to get them ready for closing. Annie is from Salt Lake originally and loves working on her garden, cooking, baking and spending time with her husband. She is loyal, kind, accepting and we are so happy to have her around.
Helen De Lafayette
Helen De LafayetteEscrow Assistant
Helen came to us from a high producing real estate team, with permission of course. She wanted to work in title and escrow because of Nuria Martindale. Her strengths are many and because of her high attention to detail and great customer service, you want her on your team. Helen has Bachelor of Science degree in Professional Studies with a Paralegal Concentration. Her past experience is impressive, and some of it includes being a supervisor, working for a non-profit organization and conducted self-improvement trainings, Helen was an underwriter for an insurance company in charge of working up and calculating new renewals. Helen is extremely organized, likes to think outside the box and looks for new ideas on how to streamline a system. Better yet, she likes to develop processes! She loves to paint with acrylics, travel and meet new cultures and people. She enjoys the outdoors as it is very grounding and peaceful. She is loyal, hardworking, reliable, funny and sarcastic. No, you may not take her.

Our Clients Love Us

“Nuria Martindale is the best escrow officer I have had the privilege of working with. I’ve been in the industry for over 9 years and have worked with various title companies and Nuria has exceeded every expectation. She has a can do attitude and always looks to solve problems, she is extremely professional and great with clients and other industry partners. She not only gets the job done and pays attentions to even the smallest details, but she is an absolute pleasure to work with.”
Paola Martinsen, Client
“I have known Nuria Martindale for 8 years now and would’t trust my title work with anyone else. Her and her team are prompt, have great integrity, fantastic energy and most of all; they are obsessed with making sure that me and my clients have a great experience. This is why I have worked with Nuria for years and why I won’t go anywhere else. If you want your expectations exceeded, call Nuria and her team; they are phenomenal.”
Joseph Gordon, Client
“Novation is the best!!!!! Amazing staff, I love working with everyone. Thanks for all your help Novation!!”
Marcela Rivera, Client
“I love working with Nuria and her team. They are on the ball and go above and beyond for our clients. Thanks guys!”
Kari Scott, Client

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